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Published pricing

Pricing

The server is free with self-hosting and licensed under Apache-2.0. The hosted tiers cover the operational work of running it in production: backups, upgrades, a signed BAA, and dedicated support.

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Self-Hosted

Teams who want to own their infrastructure

Free

The whole server under Apache-2.0. No feature gates, no license key, no seat count, no call with us. Run it on your own hardware and keep your data where it already is.

  • Every feature in the open-source repository
  • Multi-tenant Tenant and Project scoping
  • MCP server, SQL-on-FHIR, custom operations
  • Postgres-backed search — no Elasticsearch required
  • Community support via GitHub Issues and Discussions
Resources
Unlimited
API budget
Unmetered
Support
Community
Uptime SLA
You operate it

Read the quick start

Developer

Evaluating, prototyping, building a demo

$0/month

A hosted tenant, live in under a minute, with no credit card. Sized so you can load a real dataset and query it the same day — built for the three days you spend comparing backends, and for the prototype that follows.

  • Room for ~300 Synthea patients, ~13 loadable per day
  • Full REST API, MCP endpoint and Admin App
  • Shared infrastructure, no uptime guarantee
  • Community support
Resources
250,000
API budget
250,000 points / day
Support
Community
Uptime SLA
None

≈ 41,666 searches or 10,000 writes per day

Start for free
Most common

Production

Startups carrying real patient data

$1,500/month

A dedicated hosted tenant with a BAA and a support commitment you can put in front of your own security reviewer. This is the tier most funded digital-health startups land on. Start on the free tier and email us when you are ready to move up.

  • Signed BAA before any PHI reaches us
  • Daily backups with point-in-time recovery
  • Custom search parameters, operations and Subscriptions
  • Your own tenant name and logo
  • Bulk $export and versioned dataset snapshots Planned
Resources
Unlimited
API budget
10,000,000 points / day
Support
1 business day
Uptime SLA
99.9%

≈ 1,666,666 searches or 400,000 writes per day

Start for free

Scale

Platforms at population scale

From $6,000/month

For hundreds of millions of resources, machine-volume ingest, or a compliance posture that needs its own conversation. Priced on your actual footprint rather than a seat count.

  • Everything in Production
  • Elasticsearch scale-out for search
  • Dedicated database and tunable read replicas
  • Single-tenant deployment or your own VPC
  • Shared Slack channel and named engineer
Resources
Unlimited
API budget
50,000,000 points / day
Support
4 business hours
Uptime SLA
99.95%

≈ 8,333,333 searches or 2,000,000 writes per day

Book a demo

Doesn't fit your situation? Tell us at business@haste.health.

Side by side

Every limit, per tier

Generated from the same table the server enforces, so a figure here is the figure your tenant is held to.

LimitSelf-HostedDeveloperProductionScale
PriceFree$0/month$1,500/monthFrom $6,000/month
Stored resourcesUnlimited250,000UnlimitedUnlimited
Request budgetUnmetered250,000 points / day10,000,000 points / day50,000,000 points / day
ProjectsUnlimited2UnlimitedUnlimited
Custom search parametersYes—YesYes
Custom operationsYes—YesYes
FHIR SubscriptionsYes—YesYes
External identity providersYes—YesYes
Tenant name and logoYes—YesYes
SupportCommunityCommunity1 business day4 business hours
Uptime SLAYou operate itNone99.9%99.95%
BAA available——YesYes

Metering

Usage beyond what your plan includes

On the paid tiers overage is metered, never throttled. If your usage settles above your plan, we move you to the plan that costs less.

WhatRateHow it is counted
Additional resources$0.20 per 10,000 / monthCounted as stored current versions. History is not billed.
Additional request points$0.50 per 100,000A read costs 1 point, a search 6, a write 25.
Attachment storage$0.03 per GB / monthBinary and DocumentReference content in object storage.

Compliance

What your security reviewer gets on day one

None of this is gated behind a sales call, and we are straight about what we do not have yet.

BAA, ready to sign

Our standard Business Associate Agreement, signed before any PHI reaches us. Available on Production and Scale.

Pre-answered questionnaire

CAIQ and SIG Lite answered in advance, plus our subprocessor list, data-flow diagram and incident response policy.

Where we are on SOC 2

We do not have a SOC 2 report yet, and we would rather tell you that here than in month two of your procurement. Ask us where the work stands and we will be specific about scope and timing.

Request the pack at security@haste.health.

Questions

Frequently asked

Is the open-source version crippled?

No. There is no feature gate and no license key. Everything we build lands in the Apache-2.0 repository, including the Postgres-only search backend, the MCP server and SQL-on-FHIR. The hosted tiers sell operations and compliance — backups, upgrades, a BAA and someone on call — not access to code.

Do you sign a BAA?

Yes, on Production and Scale, before you send us any PHI. Our BAA template, subprocessor list, data-flow diagram and a pre-answered security questionnaire are available up front, so your security review does not start with a scheduling email. We do not have a SOC 2 report yet — ask and we will tell you exactly where that work stands.

What happens if I exceed my included usage?

On the paid tiers, nothing breaks: overage is metered at the rates above and appears on your next invoice. If your usage settles at a consistently higher level we will move you to a plan that costs less than the overage. The Developer tier is the exception it is a sandbox, so writes are refused once you reach its caps rather than billed to you.

Can I move between self-hosted and hosted?

It is the same server and the same storage schema in both places. To move from hosted to self-hosted today, ask us for an export of your data and we will provide it. A self-serve bulk export is planned.